Location:
BMW Rochester Hills
Address: 45550 Dequindre Rd, Shelby Township, MI 48317, United States
Phone: +1 248-963-6591
Address: 45550 Dequindre Rd, Shelby Township, MI 48317, United States
Phone: +1 248-963-6591
Reviews: 
Mary Clark
We have been working with Richard Bell for a little over a year. He has done such an amazing job for us. We had to find my husband a car ASAP and we're able to get him into a car he absolutely loves, we also then leased our sons car, and now that it's time to flip my lease in a time where it's nearly impossible to get what you would want, he once again pulled off the impossible. He is an amazing Sales guy, extremely knowledgeable, and above all a great guy to work with. If you're looking for a great sales guy, Richards THE MAN!
Rizwan Javed
The service department is awesome. It was my first time to this dealership last week and I am impressed.
I came in for an oil change, they informed me of recommended service and did not push anything on me after I declined. I had warning lights on my dash for key fob battery replacement required and I was surprised to see that they had taken care of that too without additional charge. I know it's a small thing, but I believe it says a lot about this dealership's integrity and commitment to customer service. Every single person I came in contact with was very polite.
Dessie Rumbley
My experience at Rochester Hills BMW was awesome I was treated like family, the customer service was awesome, and my salesperson Tonya Murray was awesome in taking care of me my beautiful X4 thank you very much. And the business manager Symphony Wills was awesome as well. And because of this great team I hope to be a customer/ family member forever!
Ashleigh Czewski
I am EXTREMELY satisfied with my visit here. Eric L. and Frank S. were unbelievably patient and genuinely helpful when I needed to turn in my lease and find a new vehicle considering how tough the current market is. I would 1000x over recommend this dealership and their staff.
We have been working with Richard Bell for a little over a year. He has done such an amazing job for us. We had to find my husband a car ASAP and we're able to get him into a car he absolutely loves, we also then leased our sons car, and now that it's time to flip my lease in a time where it's nearly impossible to get what you would want, he once again pulled off the impossible. He is an amazing Sales guy, extremely knowledgeable, and above all a great guy to work with. If you're looking for a great sales guy, Richards THE MAN!
Rizwan Javed
The service department is awesome. It was my first time to this dealership last week and I am impressed.
I came in for an oil change, they informed me of recommended service and did not push anything on me after I declined. I had warning lights on my dash for key fob battery replacement required and I was surprised to see that they had taken care of that too without additional charge. I know it's a small thing, but I believe it says a lot about this dealership's integrity and commitment to customer service. Every single person I came in contact with was very polite.
Dessie Rumbley
My experience at Rochester Hills BMW was awesome I was treated like family, the customer service was awesome, and my salesperson Tonya Murray was awesome in taking care of me my beautiful X4 thank you very much. And the business manager Symphony Wills was awesome as well. And because of this great team I hope to be a customer/ family member forever!
Ashleigh Czewski
I am EXTREMELY satisfied with my visit here. Eric L. and Frank S. were unbelievably patient and genuinely helpful when I needed to turn in my lease and find a new vehicle considering how tough the current market is. I would 1000x over recommend this dealership and their staff.
5.0