
Click on one of the people below to find out more information.
Owner
- Terry Rafih
- Executive Chairman CEO
- 519-979-1900
Management
- Symphony Wills
- Business Manager
- swills@bmwofrochesterhills.com
- 248.997.7510
- Jason Wallis
- Parts Manager
- Bill Liebler
- Business Manager
- David Wagner
- General Manager
- Dwagner@bmwofrochesterhills.com
- 248-997-7700
- David Ugorowski
- New Car Sales Manager
- Dugorowski@bmwofrochesterhills.com
- 248-997-7529
- David grew up in Metro Detroit with a passion for BMW and the automobile industry. He began working for BMW of Rochester Hills in 2005 as a Client Advisor for Bavarian BMW and Motor City MINI. In 2007, David began traveling with BMW North America as a Product Specialist where he represented the brand at various auto shows and events throughout the US. After 10 years of representing the BMW brand, he is happy to be back in sales with BMW of Rochester Hills.David is a graduate of Oakland University with a degree in English. He is an avid skier, golfer, bowler and a proud pet parent to a Great Dane and German Shepherd.Â
- Eric Lang
- Pre-Owned Sales Manager
- elang@bmwofrochesterhills.com
- (248)997-7526
- Eric joined the team in 2006 originally at our Eastpointe location; he was promoted to the Shelby Twp. location after a few years where he currently holds the position of Pre-Owned Manager.His favorite statement is "I LOVE WHAT I DO"   ÂAs the BMW Pre-Owned Sales Manager, Eric understands the expectations of the BMW customer. For many people a Certified Pre-Owned BMW is their first experience with BMW. Eric understands this and he will go above and beyond to make certain everything is perfect.Â
- Tiffany LaMay
- Service Director
- tlamay@bmwofrochesterhills.com
- 248.997.7521
Sales
- Aaron Lacy
- BMW Genius
- Jenna Graves
- Client Advisor
- jgraves@bmwofrochesterhills.com
- 248-997-7545
- Richard Bell
- Client Advisor
- Rbell@bmwofrochesterhills.com
- (248)997-7543
- Richard brings to BMW of Rochester Hills over 25 years of experience in the automotive industry, with time spent in sales and management positions for Bentley, Lamborghini, Lincoln and Rolls-Royce.Richard is very passionate about vehicle performance and he is looking forward to awakening the M culture here at BMW of Rochester Hills. He specializes in driving and track events so be sure to ask him about some of the events and memorable drives he has put together for past clients.Richard and his family reside in Sterling Heights where he has a daughter attending Henry Ford II H.S. & another off at MSU for college. In his down time, Richard can be found shooting Sporting Clays, "raising his voice" at competitive cheerleading for his youngest daughter or cheering her on at track & field meets every spring. Richard also takes great pride in his pizza oven and can whip up one of the best pies in town.
- Tonya Murray
- New Vehicle Client Advisor
- Tmurray@bmwofrochesterhills.com
- (248)997-7542
- Tonya Murray joined the BMW of Rochester Hills team in December of 2014 and has been in automotive sales since 2009 in addition to 17 years spent in real estate sales. Tonya was born & raised here in Metro Detroit & currently resides in Sterling Heights with her 2 dachshunds.ÂIn her spare time Tonya volunteers with the Make-A-Wish Foundation and also enjoys writing comedy. You just might see her performing stand up around town.Â
- Michael Melville
- Client Advisor
- mmelville@bmwofrochesterhills.com
- 248-997-7529
- Logan Berns
- Client Advisor
- lberns@bmwofrochesterhills.com
- 248-997-7511
- Zack Abbott
- Client Advisor
- zabbott@bmwofrochesterhills.com
- 248-997-7519
- Chase Lang
- Vehicle Acquisition
- Clang@bmwofrochesterhills.com
- 248-997-7546
- Oliver Crane
- Vehicle Acquisition
- ocrane@bmwofrochesterhills.com
- 248-997-7546
Service
- Michael Costello
- Service Advisor
- Ann Schepansky
- Service Lane Manager
- aschepansky@bmwofrochesterhills.com
- 248-997-7512
- Benedikt Nikola
- Service Advisor
- bnikola@bmwofrochesterhills.com
- (248)997-7528
- Brandon Christofis
- Service Coordinator
- Ben Hilgendorf
- Service Advisor
- Bhilgendorf@bmwofrochesterhills.com
- (248)997-7523
- Dylan Mann
- Service Team Lead
- dmann@bmwofrochesterhills.com
- (248)997-7550
Parts
- Stephen Pfaendtner
- spfaendtner@bmwofrochesterhills.com
- 248.997.7534
- Don Liden
- Parts Advisor
- dliden@bmwofrochesterhills.com
- 248.997.7536
- Don has been in the automotive parts business since 1975, he joined when they opened the doors at the Shelby location (now BMW of Rochester Hills). Don has been an key part of our Parts Department for over 12 years. Don's primary responsibility is taking care of our Wholesale Customers. His tenure with BMW offers in depth knowledge on both current model parts inquiries as well as those older vehicles that are still alive and well on the road.Like many others, I enjoy working for BMW of Rochester Hills because they have a level of respect for people and our business that I have heard over and over again, difficult to find. I am married and we have successfully raised three children, my wife and I are now the benefactors of two wonderful Grandchildren. I find my peace close to the water, I love to fish and I am looking forward to those moments you see on television with Grandpa baiting a hook with the grandchildren.
- Justin Wright
- Parts advisor
- jwright@bmwofrochesterhills.com
- 248-997-7533
- Josh LaFramboise
- Parts
- Jlaframboise@bmwofrochesterhills.com
- 248.997.7539
- David Kowalczyk
- Parts
- dkowalczyk@bmwofrochesterhills.com
- 248.997.7536
Corporate
- Munawwar Ali
- President of Rafih Auto Group
- 519-979-1900
- Zeyad Rafih
- VP of Group Fixed Operations
- zrafih@rafihautogroup.com
- 519-254-4303
- Hamoody Rafih
- Group Vice President, Sales
- hrafih@rafihautogroup.com
- 519-254-0538
Marketing
- Marketing Department
- Marketing & Event Sponsorships
- marketing@rafihautogroup.com