Click on one of the people below to find out more information.

Owner

Terry Rafih
Chairman & CEO
519-979-1900


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Management

Dave Wagner
General Manager
248-997-7700


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Eric Lang
Pre-Owned Sales Manager
(248)997-7526

Eric joined Bavarian Motor Village in 2006 originally at our Eastpointe location; he was promoted to the Shelby Twp. location after a few years where he currently holds the position of Pre-Owned Manager.

 

His favorite statement is "I LOVE WHAT I DO"      


As the BMW Pre-Owned Sales Manager, Eric understands the expectations of the BMW customer.  For many people a Certified Pre-Owned BMW is their first experience with BMW.  Eric understands this and he will go above and beyond to make certain everything is perfect. 

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David de Haan
Finance Director
(248)997-7700

David de Haan has over 21 years of automotive sales experience with his last 12 years with BMW.  David has held positions as both New Vehicle Manager and Business Manager.  As the Finance Director, David understands your expectations and how to make your purchase or lease experience the best it can be.  David is a Platinum Level Certified Manager with BMW and sits on the BMW Financial Services Dealer Council. David is also a certified member of the American Finance and Insurance Professionals (AFIP).

David is married and has a daughter who ice skates competitively with the Crystallettes Synchro Team out of Dearborn.  Outside of family and work, David is an avid Formula One fan. 

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David Ugorowski
New Car Sales Manager
248-997-7529

David grew up in Metro Detroit with a passion for BMW and the automobile industry. He began working for the Eitel Dahm Motor Group in 2005 as a Client Advisor for Bavarian BMW and Motor City MINI.  In 2007, David began traveling with BMW North America as a Product Specialist where he represented the brand at various auto shows and events throughout the US. After 10 years of representing the BMW brand, he is happy to be back in sales with BMW of Rochester Hills & the Eitel Dahm Motor Group.

David is a graduate of Oakland University with a degree in English. He is an avid skier, golfer, bowler and a proud pet parent to a Great Dane and German Shepherd. 

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Geniuses

Nick Licalsi
BMW Genius


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Client Advisors

Eddie Fortuna
BMW Certified Client Advisor


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Richard Bell
New Vehicle Client Advisor
(248)997-7543

Richard brings to BMW of Rochester Hills over 25 years of experience in the automotive industry, with time spent in sales and management positions for Bentley, Lamborghini, Lincoln and Rolls-Royce.

Richard is very passionate about vehicle performance and he is looking forward to awakening the M culture here at BMW of Rochester Hills. He specializes in driving and track events so be sure to ask him about some of the events and memorable drives he has put together for past clients.

Richard and his family reside in Sterling Heights where he has a daughter attending Henry Ford II H.S. & another off at MSU for college. In his down time, Richard can be found shooting Sporting Clays, "raising his voice" at competitive cheerleading for his youngest daughter or cheering her on at track & field meets every spring. Richard also takes great pride in his pizza oven and can whip up one of the best pies in town.

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Tonya Murray
New Vehicle Client Advisor
(248)997-7542

Tonya Murray joined the BMW of Rochester Hills team in December of 2014 and has been in automotive sales since 2009 in addition to 17 years spent in real estate sales.  Tonya was born & raised here in Metro Detroit & currently resides in Sterling Heights with her 2 dachshunds. 

In her spare time Tonya volunteers with the Make-A-Wish Foundation and also enjoys writing comedy.  You just might see her performing stand up around town. 

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Frank Sands
Pre-Owned Client Advisor (Frank Sandomierski)
(248)997-7514

Frank joined our BMW team in 2008 and has been in retail automotive sales and management since 2002.  He achieved the prominent distinction of Gold Level in BMW's Profiles in Achievement for 2017.  Frank holds BMW certification as both a New & Pre-Owned Client Advisor here at BMW of Rochester Hills and is one of our "go-to" product specialists when we have a challenging question. 



Frank is very active in his community church and has been on the church board since 2005.  He is married to a wonderful lady whom he met in the automotive business and is proud to call her his "helpmate" for life.  He has a daughter who is married and a son who served as a Lance Corporal in the U.S. Marines and is now going to school in Colorado. 

Frank is a dedicated Detroit Lions fan and still believes they will win the Super Bowl in his life time. 

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Fahad Khan
BMW Certified Client Advisor


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Michael Melville
Salesperson


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Service & Parts Management

Tiffany LaMay
Service Manager
248.997.7521


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Tim Bunker
BMW Shop Foreman, Shop Manager
(248)997-7700

Tim has started his career with Eitel Dahm and has had a wrench in his hand and his head under the hood of a BMW for over 20 years.  As our Shop Foreman and Manager, he oversees the quality of our work and assists our technicians in solving difficult issues as our laison to BMW engineering and field staff.

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Mike Wilson
Parts & Accessories Manager
248-997-7700

Mike Wilson has been part of the Eitel Dahm Motor Group for over 30 years!  He has opened the doors with Eitel, he knows the BMW Brand better than any Parts Manager in the State of Michigan. He has the current knowledge and past history on the BMW Brand to answer the most difficult questions.

There's a reason why and how you can work for an individual for this long.  There are several long term co-workers that will make the same statement.  Eitel values his people and customers, he understands that they are the face and success of his business.

When I'm not at work, my son and I enjoy all motorsports and racing.  I attend all the car shows, and I actually enroll my own cars in these shows.  My passion is motorsports.  The BMW Brand, the engineering and technology is ever changing which helps me keep the interest in what I do.

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Don Linden
Wholesale Parts Manager

Don has been in the automotive parts business since 1975, he joined Bavarian BMW when they opened the doors at the Shelby location( now BMW of Rochester Hills).  Don has been an key part of our Parts Department for over 12 years.  Don's primary responsibility is taking care of our Wholesale Customers.  His tenure with BMW offers in depth knowledge on both current model parts inquiries as well as those older vehicles that are still alive and well on the road.

Like many others, I enjoy working for Eitel because Eitel has a level of respect for people and our business that I have heard over and over again, difficult to find.  I am married and we have successfully raised three children, my wife and I  are now the benefactors of two wonderful Grandchildren.  I find my peace close to the water, I love to fish and I am looking forward to those moments you see on television with Grandpa baiting a hook with the grandchildren.

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Service & Parts Advisors

Benedikt Nikola
Fleet Service and Parts Advisor
(248)997-7528


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Ben Hilgendorf
Service Advisor
(248)997-7523


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Ilya Berkovich
Service Advisor
(248)997-7522


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Dylan Mann
Service Lane Coordinator
(248)997-7550


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Scott Fracassi
Pre-Owned Lot Coordinator


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Frank McPharlin
BMW Valet

Frank McPharlin is one of the smiling faces you will see in our service lane when dropping off your car. Frank holds a dual role of both BMW Genius & Valet here at the dealership.

 After 42 years working for a high tech automotive supplier, which designed and developed high tech electronics including BMW's Assist System, Frank retired to join the BMW of Rochester Hills team. Frank brings to us, a passion for the BMW brand and the enjoyment of interacting with people.

 Frank and his wife own a 2007 Z4, the road trip vehicle, and have taken numerous vacations to the Carolinas specifically in the Asheville area. They have two boys, one living in the area and the other in Austin, Texas.

 Look for Frank and his wife in the downtown Rochester area or on the local roads, as Frank enjoys riding his Road King in his spare time.

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Service Team

Our Shop is staffed with the highest quality Certified Level One Technicians in the Michigan Market.  We have a tremendous amount of experience and tenure on our team with the BMW brand and Eitel Dahm Motor Group.  Remember, Eitel Dahm himself started as a BMW & Mercedes-Benz Technician....this is his passion!

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Office Team

Oliver Crane
Vehicle Acquisition


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Ann Schepansky
Portfolio Manager


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Brittany Brenner
Warranty Administrator

Brittany joined the team here at Bavarian BMW in 2006 as a Service Coordinator in our Service Lane.  Her talent was recognized by the Service Manager and she was promoted to a MINI Brand Service
Advisor in 2007.  Brittany held that position until her daughter Hayden needed more attention, Brittanys value to the organization was appreciated and she was moved to her current position as Warranty Administrator.  The hours are much more condusive to family life.  Brittany does a great job for us here at Bavarian BMW, and like many other associates here, her seven years with the organization is fairly typical.

I enjoy working for the Eitel Dahm Motor Group.  You see Eitel in the store everyday.  He knows everyone by name, he appreciates his people and values them as the face of his business.  I appreciate them adjusting my position here which allows me to spend more time with my daughter Hayden and my two dogs.  I enjoy spending time with my family when I'm not at work, but I do look at my co-workers as my extended family and I consider myself very fortunate to work with such a great group of people.

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Karen Pringle
Reception/Cashier


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Client Advisor

Logan Berns
Client Advisor


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Corporate

Munawwar Ali
President of Rafih Auto Group
519-979-1900


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Zeyad Rafih
VP of Group Fixed Operations
519-254-4303


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Hamoody Rafih
VP of Group Sales
519-979-1900


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Douglas Bates, CPA, CA
Chief Financial Officer


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Dilpreet Singh
Director of Marketing
905-459-1810 est. 335


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Vickie Carpenter
HR & Payroll


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