Click on one of the people below to find out more information.

Owner

Terry Rafih
Executive Chairman CEO
519-979-1900


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Management

Symphony Wills
Business Manager
248.997.7510


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Brooke Armstrong
Business Management
248.997.7513


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David Wagner
General Manager
248-997-7700


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David Ugorowski
New Car Sales Manager
248-997-7529

David grew up in Metro Detroit with a passion for BMW and the automobile industry. He began working for BMW of Rochester Hills in 2005 as a Client Advisor for Bavarian BMW and Motor City MINI.  In 2007, David began traveling with BMW North America as a Product Specialist where he represented the brand at various auto shows and events throughout the US. After 10 years of representing the BMW brand, he is happy to be back in sales with BMW of Rochester Hills.

David is a graduate of Oakland University with a degree in English. He is an avid skier, golfer, bowler and a proud pet parent to a Great Dane and German Shepherd. 

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Eric Lang
Pre-Owned Sales Manager
(248)997-7526

Eric joined the team in 2006 originally at our Eastpointe location; he was promoted to the Shelby Twp. location after a few years where he currently holds the position of Pre-Owned Manager.

His favorite statement is "I LOVE WHAT I DO"      

As the BMW Pre-Owned Sales Manager, Eric understands the expectations of the BMW customer.  For many people a Certified Pre-Owned BMW is their first experience with BMW.  Eric understands this and he will go above and beyond to make certain everything is perfect. 

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Tiffany LaMay
Service Director
248.997.7521


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Mike Wilson
Parts Manager
248-997-7700

Mike Wilson has been part of the team for over 30 years! He has opened the doors with us, he knows the BMW Brand better than any Parts Manager in the State of Michigan. He has the current knowledge and past history on the BMW Brand to answer the most difficult questions.

There's a reason why and how you can work for an individual for this long.  There are several long term co-workers that will make the same statement.  BMW of Rochester Hills values their people and customers, they understand that we are the face and success of the business.

When I'm not at work, my son and I enjoy all motorsports and racing.  I attend all the car shows, and I actually enroll my own cars in these shows.  My passion is motorsports.  The BMW Brand, the engineering and technology is ever changing which helps me keep the interest in what I do.

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Sales

Jenna Graves
Client Advisor
248-997-7545


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Richard Bell
Client Advisor
(248)997-7543

Richard brings to BMW of Rochester Hills over 25 years of experience in the automotive industry, with time spent in sales and management positions for Bentley, Lamborghini, Lincoln and Rolls-Royce.

Richard is very passionate about vehicle performance and he is looking forward to awakening the M culture here at BMW of Rochester Hills. He specializes in driving and track events so be sure to ask him about some of the events and memorable drives he has put together for past clients.

Richard and his family reside in Sterling Heights where he has a daughter attending Henry Ford II H.S. & another off at MSU for college. In his down time, Richard can be found shooting Sporting Clays, "raising his voice" at competitive cheerleading for his youngest daughter or cheering her on at track & field meets every spring. Richard also takes great pride in his pizza oven and can whip up one of the best pies in town.

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Tonya Murray
New Vehicle Client Advisor
(248)997-7542

Tonya Murray joined the BMW of Rochester Hills team in December of 2014 and has been in automotive sales since 2009 in addition to 17 years spent in real estate sales.  Tonya was born & raised here in Metro Detroit & currently resides in Sterling Heights with her 2 dachshunds. 

In her spare time Tonya volunteers with the Make-A-Wish Foundation and also enjoys writing comedy.  You just might see her performing stand up around town. 

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Michael Melville
Client Advisor
248-997-7529


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Logan Berns
Client Advisor
248-997-7511


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Zack Abbott
Client Advisor
248-997-7519


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Nick Licalsi
BMW Genius
248-997-7507


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Chase Lang
Vehicle Acquisition
248-997-7546


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Oliver Crane
Vehicle Acquisition
248-997-7546


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Ann Schepansky
Portfolio Manager
248-997-7512


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Service

Benedikt Nikola
Service Advisor
(248)997-7528


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Brandon Christofis
Service Coordinator


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Ben Hilgendorf
Service Advisor
(248)997-7523


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Dylan Mann
Service Advisor
(248)997-7550


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Parts

Stephen Pfaendtner
248.997.7534


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Don Liden
Parts Advisor
248.997.7536

Don has been in the automotive parts business since 1975, he joined when they opened the doors at the Shelby location (now BMW of Rochester Hills).  Don has been an key part of our Parts Department for over 12 years.  Don's primary responsibility is taking care of our Wholesale Customers.  His tenure with BMW offers in depth knowledge on both current model parts inquiries as well as those older vehicles that are still alive and well on the road.

Like many others, I enjoy working for BMW of Rochester Hills because they have a level of respect for people and our business that I have heard over and over again, difficult to find.  I am married and we have successfully raised three children, my wife and I  are now the benefactors of two wonderful Grandchildren.  I find my peace close to the water, I love to fish and I am looking forward to those moments you see on television with Grandpa baiting a hook with the grandchildren.

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Justin Wright
Parts advisor
248-997-7533


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Josh LaFramboise
Parts
248.997.7539




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David Kowalczyk
Parts
248.997.7536


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Corporate

Munawwar Ali
President of Rafih Auto Group
519-979-1900


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Zeyad Rafih
VP of Group Fixed Operations
519-254-4303


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Hamoody Rafih
Group Vice President, Sales
519-254-0538


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Marketing

Marketing Department
Marketing & Event Sponsorships


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