Click on one of the people below to find out more information.


Terry Rafih
Chairman & CEO



Munawwar Ali
President of Rafih Auto Group

Zeyad Rafih
Group Vice President

Hamoody Rafih
Group Vice President, Sales

Dilpreet Singh
Director of Marketing
905-459-1810 est. 335



Dave Wagner
General Manager

Douglas Bates, CPA, CA
Chief Financial Officer

Eric Lang
Pre-Owned Sales Manager

Eric joined Bavarian Motor Village in 2006 originally at our Eastpointe location; he was promoted to the Shelby Twp. location after a few years where he currently holds the position of Pre-Owned Manager.


His favorite statement is "I LOVE WHAT I DO"      

As the BMW Pre-Owned Sales Manager, Eric understands the expectations of the BMW customer.  For many people a Certified Pre-Owned BMW is their first experience with BMW.  Eric understands this and he will go above and beyond to make certain everything is perfect. 

David de Haan
Finance Director

David de Haan has over 21 years of automotive sales experience with his last 12 years with BMW.  David has held positions as both New Vehicle Manager and Business Manager.  As the Finance Director, David understands your expectations and how to make your purchase or lease experience the best it can be.  David is a Platinum Level Certified Manager with BMW and sits on the BMW Financial Services Dealer Council. David is also a certified member of the American Finance and Insurance Professionals (AFIP).

David is married and has a daughter who ice skates competitively with the Crystallettes Synchro Team out of Dearborn.  Outside of family and work, David is an avid Formula One fan. 

David Ugorowski
New Car Sales Manager

David grew up in Metro Detroit with a passion for BMW and the automobile industry. He began working for the Eitel Dahm Motor Group in 2005 as a Client Advisor for Bavarian BMW and Motor City MINI.  In 2007, David began traveling with BMW North America as a Product Specialist where he represented the brand at various auto shows and events throughout the US. After 10 years of representing the BMW brand, he is happy to be back in sales with BMW of Rochester Hills & the Eitel Dahm Motor Group.

David is a graduate of Oakland University with a degree in English. He is an avid skier, golfer, bowler and a proud pet parent to a Great Dane and German Shepherd. 



Tim Ogilive
Portfolio Manager/Lead Genius

Lynn Zinderman
Portfolio Manager/Lead Genius


Client Advisors

Eddie Fortuna
BMW Certified Client Advisor

Richard Bell
New Vehicle Client Advisor

Richard brings to BMW of Rochester Hills over 25 years of experience in the automotive industry, with time spent in sales and management positions for Bentley, Lamborghini, Lincoln and Rolls-Royce.

Richard is very passionate about vehicle performance and he is looking forward to awakening the M culture here at BMW of Rochester Hills. He specializes in driving and track events so be sure to ask him about some of the events and memorable drives he has put together for past clients.

Richard and his family reside in Sterling Heights where he has a daughter attending Henry Ford II H.S. & another off at MSU for college. In his down time, Richard can be found shooting Sporting Clays, "raising his voice" at competitive cheerleading for his youngest daughter or cheering her on at track & field meets every spring. Richard also takes great pride in his pizza oven and can whip up one of the best pies in town.

Tonya Murray
New Vehicle Client Advisor

Tonya Murray joined the BMW of Rochester Hills team in December of 2014 and has been in automotive sales since 2009 in addition to 17 years spent in real estate sales.  Tonya was born & raised here in Metro Detroit & currently resides in Sterling Heights with her 2 dachshunds. 

In her spare time Tonya volunteers with the Make-A-Wish Foundation and also enjoys writing comedy.  You just might see her performing stand up around town. 

Frank Sands
Pre-Owned Client Advisor (Frank Sandomierski)

Frank joined our BMW team in 2008 and has been in retail automotive sales and management since 2002.  He achieved the prominent distinction of Gold Level in BMW's Profiles in Achievement for 2017.  Frank holds BMW certification as both a New & Pre-Owned Client Advisor here at BMW of Rochester Hills and is one of our "go-to" product specialists when we have a challenging question. 

Frank is very active in his community church and has been on the church board since 2005.  He is married to a wonderful lady whom he met in the automotive business and is proud to call her his "helpmate" for life.  He has a daughter who is married and a son who served as a Lance Corporal in the U.S. Marines and is now going to school in Colorado. 

Frank is a dedicated Detroit Lions fan and still believes they will win the Super Bowl in his life time. 

Vince Olsen
Pre-Owned Client Advisor

Vince is a Rochester local, Vince and his family have lived in the area for over twenty years. He and his wife Viv have two sons that graduated from Rochester Adams and they are very active in the community. An avid golfer, you may see Vince out on the links on any given Sunday sneaking in a round or two.

Cars have been in Vince's blood for many decades. Starting in the family body shop in the 1970's Vince has been exposed to many facets of sales, management and service in the automotive business. Vince can bring value to your transaction with his vast understanding of the retail car industry and is eager to be of assistance.

Stop in and have a chat with Vince, he is sure to impress!

Jhin Hur
BMW Certified Client Advisor

Fahad Khan
BMW Certified Client Advisor


Service & Parts Management

Mary Anne Curcuru
Client Services Coordinator

Mary Anne has joined the BMW of Rochester Hills team in June of 2013 to coordinate all our customer services.  Mary Anne handles all of our internet leads and customer portfolios.

Talking to Mary Anne is like talking to an old friend, just don't get her started on talking about dogs.

Jeff Pegg
Service Director

Benedikt Nikola
Loaner Fleet Manager

Tim Bunker
BMW Shop Foreman, Shop Manager

Tim has started his career with Eitel Dahm and has had a wrench in his hand and his head under the hood of a BMW for over 20 years.  As our Shop Foreman and Manager, he oversees the quality of our work and assists our technicians in solving difficult issues as our laison to BMW engineering and field staff.

Mike Wilson
Parts & Accessories Manager

Mike Wilson has been part of the Eitel Dahm Motor Group for over 30 years!  He has opened the doors with Eitel, he knows the BMW Brand better than any Parts Manager in the State of Michigan. He has the current knowledge and past history on the BMW Brand to answer the most difficult questions.

There's a reason why and how you can work for an individual for this long.  There are several long term co-workers that will make the same statement.  Eitel values his people and customers, he understands that they are the face and success of his business.

When I'm not at work, my son and I enjoy all motorsports and racing.  I attend all the car shows, and I actually enroll my own cars in these shows.  My passion is motorsports.  The BMW Brand, the engineering and technology is ever changing which helps me keep the interest in what I do.

Don Linden
Wholesale Parts Manager

Don has been in the automotive parts business since 1975, he joined Bavarian BMW when they opened the doors at the Shelby location( now BMW of Rochester Hills).  Don has been an key part of our Parts Department for over 12 years.  Don's primary responsibility is taking care of our Wholesale Customers.  His tenure with BMW offers in depth knowledge on both current model parts inquiries as well as those older vehicles that are still alive and well on the road.

Like many others, I enjoy working for Eitel because Eitel has a level of respect for people and our business that I have heard over and over again, difficult to find.  I am married and we have successfully raised three children, my wife and I  are now the benefactors of two wonderful Grandchildren.  I find my peace close to the water, I love to fish and I am looking forward to those moments you see on television with Grandpa baiting a hook with the grandchildren.


Service & Parts Advisors

Ben Hilgendorf
Service Advisor

Ilya Berkovich
Service Advisor

Dylan Mann
Service Lane Coordinator

Scott Fracassi
Pre-Owned Lot Coordinator

Frank McPharlin
BMW Valet

Frank McPharlin is one of the smiling faces you will see in our service lane when dropping off your car. Frank holds a dual role of both BMW Genius & Valet here at the dealership.


After 42 years working for a high tech automotive supplier, which designed and developed high tech electronics including BMW's Assist System, Frank retired to join the BMW of Rochester Hills team. Frank brings to us, a passion for the BMW brand and the enjoyment of interacting with people.


Frank and his wife own a 2007 Z4, the road trip vehicle, and have taken numerous vacations to the Carolinas specifically in the Asheville area. They have two boys, one living in the area and the other in Austin, Texas.


Look for Frank and his wife in the downtown Rochester area or on the local roads, as Frank enjoys riding his Road King in his spare time.

Service Team

Our Shop is staffed with the highest quality Certified Level One Technicians in the Michigan Market.  We have a tremendous amount of experience and tenure on our team with the BMW brand and Eitel Dahm Motor Group.  Remember, Eitel Dahm himself started as a BMW & Mercedes-Benz Technician....this is his passion!


Office Management

Tracey Snooks
Office Manager

Tracey joined the Eitel Dahm Motor Group at the Eastpointe facility back in 1999 which at that time housed both BMW and Audi Brand.  Tracey is responsible for making sure all the work done here at Bavarian BMW is accounted for and allocated properly on the books.  Our Receptionist and Cashiers also report to our Office Manager.  If we fall short of your expectations, or have any suggestions on how we can improve our processes, please let us know.  You may notice that Tracy is not alone, there are many other people associated with Bavarian BMW that have worked for Eitel Dahm for many years.  This demonstates the respect that Eitel has for his people, his business is based on people and their families.  

I have been married for 15 years, we have a 9 year old daughter and two dogs! She keeps us busy, she is involved in "dance" and I am a leader for her Girl Scout Troop.  We are very involved in our church, and when we find time to escape, we like to pack it up and head to our inlaws lake home for some fishing and water sports.  We spend a lot of time away from our familys for work, I feel fortunate to work for Eitel for so many years.


Office Team

Brittany Brenner
Warranty Administrator

Brittany joined the team here at Bavarian BMW in 2006 as a Service Coordinator in our Service Lane.  Her talent was recognized by the Service Manager and she was promoted to a MINI Brand Service
Advisor in 2007.  Brittany held that position until her daughter Hayden needed more attention, Brittanys value to the organization was appreciated and she was moved to her current position as Warranty Administrator.  The hours are much more condusive to family life.  Brittany does a great job for us here at Bavarian BMW, and like many other associates here, her seven years with the organization is fairly typical.

I enjoy working for the Eitel Dahm Motor Group.  You see Eitel in the store everyday.  He knows everyone by name, he appreciates his people and values them as the face of his business.  I appreciate them adjusting my position here which allows me to spend more time with my daughter Hayden and my two dogs.  I enjoy spending time with my family when I'm not at work, but I do look at my co-workers as my extended family and I consider myself very fortunate to work with such a great group of people.

Karen Pringle

Our team is dedicated to providing you with an "EXCEPTIONAL" Eitel Dahm experience!